If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. giving feedback When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Its impossible to contact the council tax mob as well find out if you're entitled to Income Support, Pension Credit or Tax Credits. We are committed to making our website accessible to all visitors. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. CR12345678). Are Marie Antionette and forgot to pay the baker They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. Other ways to contact us. We also use cookies set by other sites to help us deliver content from their services. Thank you for contacting the Council Tax Department. Gove's funding increases have come too late to save Croydon. Dont include personal or financial information like your National Insurance number or credit card details. We are committed to making our website accessible to all visitors. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. You will need your council tax account reference number for the bill you want to pay, if you know it. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Read about our approach to external linking. Email: croyctax@croydon.gov.uk. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. Payment line: 0345 300 0614 (option 3) Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. The council will never call residents to ask for bank details for the rebate. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. Visit the government's website for more information about support for energy bills and the cost of living. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. NEW Help improve this site by What's the least amount of exercise we can get away with? But as Inside Croydon has reported, there are still many . VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. If you are emailing us with your change of date then include your name, account number and preferred date. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. You misappropriated the funds for something else by accident Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. Croydon residents are reminded to be aware of council tax rebate scams. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. If you are contacted in this way, it is going to be a scam. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. Croydon Council | 11,570 followers on LinkedIn. You can also choose to wait until September to receive the rebate in this way. Paying your Council Tax Find out who is responsible for paying Council. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. You can get information on their website. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Check with your provider first before proceeding. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. The council reckons even its online form should take around 10 minutes to complete. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. Of course it does not. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Well send you a link to a feedback form. This may take two months for those that pay less than 150 but the credit will show as that months entry. You could make it easier for the council to contact you by completing an application for an online account. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. This will update your details. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. The application is in two parts. NEW Help improve this site by You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Enter your email address to subscribe to this blog and receive notifications of new posts by email. More details on eligibility can be found on the councils website. Have a useless executive team Due to this, we will respond to your enquiry within 4 weeks. Service temporarily unavailable. | We provide a large number of services for local people, businesses . Follow BBC London on Facebook, Twitter and Instagram. Croydon CR0 1EA As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. But on May 30, the council invited residents to complete an online form to receive their rebate payment. Have you received your emergency energy Council Tax refund yet? Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . Send us a message and we'll get back to you as soon as we can. Sign in or Register a new account to join the discussion. If agreed the new scheme would start from April 2022. I also tried to set up an account with grantapproval.uk. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers!

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