Mexican are super money hugery It rude my vacation .I dont feel safe anymore .I cant believe this is happening in star hotel . Please send your contact information to cx@unlimitedvc.com to follow up on your case properly. They cancelled the contract. Unreal. Wish now we never wouldve joined. I started to Talk angrily because I just wanted to leave and at That moment your employees That sell all your plans started laughing at me because they knew they got to waste my precious Time on our short Holiday here in Mexico. We were offered a Double Stay Getaway which promised a free day on a future stay. 36 Premier weeks free in the Preferred Club. I asked how long it would take after all this wasted Time. . We have just purchased the silver package and are Barcel Tucancun Beach scared that it was a big mistake. Individualize your membership to fit your particular needs through a variety of participation levels. Nice place for 512 dollars! I bought the choices membership in September 2022 and called to book yesterday and they told me I couldnt book a vacation before April. We have also found this to be a benefit as prices have been going up. The resort cancelled my trip due to COVID. FV. Zotry Wellness & Spa Resorts are characterized by unequaled romantic and holistic experiences combined with socially responsible practices, expressive architecture and exceptional service in natural and enriching environments. 1,559 posts. We did hear, well, we just want you to hear what we have in return for the savings we are giving. I did not like that however, that is one salesman. From the ceremony to the cake, you'll have everything you need to say "I do". The trinkets they offer are not worth you time or the harassment they put you through. They called me later to enroll me into another program so they could have called me. Saludos. If we were 20 years younger I would have bought this in a second as it was excellent value(if you used it). Report them to the Federal Better Business they are one of the worst travel companies in We also have 2 rewards nights, not sure where those came from. Total cost $10,400. When people hear those words they dont really know what it means, what they are getting, and whether its a scam. Mexico Toll Free Numbers. These companies work very hard to leverage the laws of other countries to make it difficult to get your money back. I will also say that people are more likely to comment when they are upset this is a pretty big company I would hope others who have a good experience will weigh in as well. Unlimited Vacation Club - Members Only Please! The following evening, my wife had expressed some concerns that we had made such a large purchase without more research and, to put her mind at ease, I Googled Unlimited Vacation Club reviews. The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years! This is the version of our website addressed to speakers of English in the United States. $70,000 is a lot of money. We recently vacationed at Dreams Las Mareas in Costa Rica. Please any info that would benefit her out of this horrible nightmare would be gratefully appreciated. So now I spend time every two weeks explaining that I, in fact, do not have a timeshare to sell. Good luck! Of course, three days later, Id heard absolutely nothing. We signed in Costa Rica and the contract itself specified that it would be arbitrated under the laws of Panama, both of which have very limited (or no) consumer protection laws. The UVC Lifestyle collection on the other hand is a complete waste of money. It took me about 15 minutes to book everything. Luckily, we got your back! These are salespeople and will tell you pretty much anything to get you to sign. 25% off room rates does sounds like a good deal. In case of voluntary termination of the Contract by Member, Mediator will return all the amounts paid by the Member within a period not to exceed fifteen (15) working days after the date of cancellation of the Contract, with exception of expenses for goods and services enjoyed and / or requested by the Member; Which will be deducted from the total amount to be refunded, provided that if such amounts fail to cover the amount corresponding to the goods and services enjoyed, the Member shall cover the additional amounts until liquidating the entire debt. Their account of events is shown below. Are the companies (websites) who say they can sell your UVC Membership legitimate? However, if you sign their contract in Mexico (and their parent company might be based out of another country such as the Dominican Republic) . At that point my wife had enough she left. Upon my return to USA, almost every week I got a call or e mails from Vacation Club membership, with various ridiculous offers. The UVC customer experience is pure hell! Now I am trying to cancel I got no further communication from UVC or Dreams, but on Sept 23rd (11 days after the cancellation request) I had a refund for the exact amount Id requested show up on my card. We were told that our $3,500 was a 25% discount on the purchase of a future vacation, and that our discount had expired a few months ago. Some resorts you have to pay 2 for 1 day, and I could on a only book a trip April 15-Dec. 15. But for any other compensation on the annual fee, which the annual renewal fee is completely separate from your $20k-$30k-$40k membership purchase. They even told me I AGREED to a credit and not a refund for the original trip which was just a lie I gave up after I started to get angry. I had also specified in my second email that my lawyer had instructed me to only communicate with them in writing so they should contact me by email and not phone. The Gold Tier mentioned above was listed at $70,000 USD for a 30 year contract (yes 30 years). The only time it didn't work was when I tried to get greedy and have them match a $499 BookVIP timeshare teaser rate at a Secrets. The Reps are not rude but the service they offer are limited in what you need and if they find a way to accommodate you there are always fees. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. For proper support, please share with us your member ID, email, and phone number to cx@unlimitedvc.com We will further assist you in this situation by that means. Stay away. Vacation clubs are basically categorized into 3 groupshotel and resort chain, condo or resort chains, and high-end ownership programs. Unlimited vacation policies, which have become a fixture at tech companies and among start-ups, are now being widely adopted by older companies in traditional industries throughout the U.S. It's . Immediately upon arrival we were asked if we would Share breakfast with one of our staff so you can hear more about our other properties. We knew it would be a sales pitch but were promised $200 in luxury dollars to spend on excursions and our concierge was very friendly so we said sure. Copyright 2023 - Official BUY A TIMESHARE - Vacation Property Resales Inc - All Rights Reserved Terms and ConditionsSMS Terms and ConditionsPrivacy PolicyCompliance. Nothing. Also included are special discounts for other travel partners. Not just your money but youre ENERGY, TIME, and BRAIN CELLS. (They starred of offing us a $180,000 package!). She put me on hold and finally corrected the charge, removing late fee. Answer: Every travel website (Expedia, Travelocity, Booking.com, Redtag.ca, Priceline, etc.) It would be much more fair if the payments are divided out over 30 years. First rep: yes we can waive the late fee. tunnel requests. We were told the interest rate was so high because Mexico has very high lending rates which is probably true, but it doesnt change the fact that this is a bad deal financially. While the site is specifically geared towards Mexican law, the information I found there helped steer me in the right direction. 00:00. With the main objective of making our Unlimited Vacation Club members know more about their memberships and their general benefits, is that we have created UVC Hacks. 11) everything is set up to discourage you to sue them . Its so sad to pray on people and get the intoxicated to sign legal forms that could ruin their lives. You can always negotiate!!!! We couldnt just walk out the door as we needed them to get us a taxi to get from the sales center back to our resort. We are sorry for the inconvenience. In the meantime, I contacted a lawyer back in the States and continued to research how to bring the nightmare to an end. Thank you for the opportunity but we are requesting cancellation of our membership as per the terms outlined in section 15 of the contract: 10) so you have to sue them in that Caribbean island Hello i have a niece who also was dupped by UVC i see a lot of individuals who suffered the same. Just stop by the Players Club with your Players Club card to receive your free play and birthday cake. We dont drink. We never got the free night certificate and have contacted them 4 times over the last month. No Thank You. Its just not worth it for me. In order for us to follow up properly with your request, please share with us your member ID, phone number, and email address to cx@unlimitedvc.com. GK. So I let her process the annual renewal fee, however she processed the entire charge and did not honor what the first rep promised of removing the late charge. Vacacin club is the smarter set up scam you can thing of ! You can bet Ill be spending my lost vacation hours making sure everyone knows that Unlimited Vacation Club and Secrets is a total scam. I feel for anyone sitting through this not versed in numbers. Level Contributor . 40 years of experience ! The guy just kept trying to close the browser on the iPad after their preferred online rates loaded. We have been to secrets in Cozumel. The resorts under Unlimited Vacation Club are some of the best properties around so we were very intrigued. Repeat myself and she started to say youll need to talk to finance and I cut her off and said Look, ice already talked to customer service then they sent me to finance and Ive take to 2 other people from finance and now Im back to customer service can you just get me to someone that can handle my issues. offers that, when you buy a package. Hope they make it right for you. . Hola, Juanita/Frida. 500,000 to 799,000 points You're a sterling example of the vacation life. I said I would show them the cancellation email chain as well as the contract and, should the credit card company process the charge anyway, I would sue the card company in an American court. WARNING!!! The representatives LIE and are highly unethical. Fast forward I rebooked for May of 2021. If you actually went ahead with this, youre paying over $20,000 in just interest over a period of 48 months. I would have NEVER agreed to that! I thought I would start a positive forum for those of us already members with UVC to share experiences, recommend locations, ideas on what to do while at our AMResort, share ANYTHING that will HELP us with our club memberships. Yippee - We have received a request from someone who actually likes their holiday vacation purchase. Financial. It didnt take long to see that feedback on UVC was almost universally negative. 3) your contract is with uvc so you own nothing ! Not even a gift card ( rolling my eyes). I was okay, this works. We found that a large number of unhappy customers have been posting online about their difficulties with cancelling the membership. Why cant I just call and get the service I paid for? Oh, the reason they keep callingsuckered once, easier to sucker again. Brazil Toll Free Number. Al I was also told that headquarters of UVC are in Mexico and not in USA.

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