With the feedback you have provided, we are able to focus on the areas that need further improvement and recognize the areas that provided the top notch service we strive to achieve for all our guests. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Gaylord Texan Resort & Convention Center is an American hotel and convention center, opened in Grapevine, Texas 30 minutes from Dallas - Fort Worth, on April 4, 2004. I stayed at the Texan to attend a large, on-site business conference and have mixed feelings about the resort. she is still scared of elevator. GAYLORD TEXAN RESORT & CONVENTION CENTER. Clean amazing resort! The only real negative is everything you do in your room/bathroom can be heard in the hall. The atrium was very beautiful. Special Rates/points Select . (855) 334-6659 My Booking Customer Service Prices Photos Map Hotel Facilities Hotel Information Hotel Policies Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Perfect accommodations for a business conference. Try again. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Our parkas are available in all sizes, including children and infants, up to an adult 4XL. The highlight of the on-site restaurants is Old Hickory Steakhouse. Additional sorting options might be available (by type of traveler, by score, etc). Not good at all. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. It has 486,000 sq ft (45,200 m 2) of meeting space and 1,814 guest rooms. Gaylord Hotels, Top Location: Highly rated by recent guests (9.0), Select dates to see this property's availability and prices. 2 miles away. There are plenty of hotels around the area that can give you better service. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. We sincerely apologize for not meeting that goal while you were with us. The rooms were comfortable and meeting facilities were modern and well kept. Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel, Embassy Suites by Hilton Grapevine DFW Airport North, Residence Inn DFW Airport North/Grapevine, Fairfield Inn & Suites Dallas DFW Airport North / Grapevine. More Info. Worst customer service I have ever experienced, I stayed for 3 nights in early November. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9068 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal Escape Your Way Spa Package Need to Know Promotional Code: SPA What's this? It's a huge complex that's worth a visit, however I don't think if it's worth the money. The resort is well maintained. Stay in One of Our Atrium View Guest Rooms. The water park they tout is so far from the actual hotel that you have to take a shuttle to and from and the on-site pools are small and not very appealing. My only complaint, were the prices for most food and novelty items, higher than you would expect for a moderate hotel chain. We sincerely apologize for not meeting that goal while you were with us. We had some time before our dinner reservation in town so thought we would check out some of the hotel bars. Our room came with a balcony that overlooked all the fountains and indoor waterways., Approximate prices in TWD for a 1-night stay. We've sent you an email so you can confirm your subscription. They went the extra mile and split our salad and two plates. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. . Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. The fountain runs all night too, very loud. The food outrageous! Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.5 4,385 reviews from $239 per night See Rooms & Rates Rooms Room 1 Adults Kids Check Room Rates Check Current Room Rates Hurry! language, whether its just a rating or contains comments as well, etc.). A perfect location for your leisure or business needs in beautiful Grapevine, Texas. Room service skipped our room more than once, and to top it off, they knock our door before checkout time to hurry us out. My husband and I stayed at the Gaylord Texan in Grapevine for our 10 year anniversary on June 15th. escaperoom.com. The Gaylord Texan Resort is located on Lake Grapevine, about halfway between Dallas and Fort Worth. Gaylord Texan, This is the version of our website addressed to speakers of English in the United States. The Gaylord Texan is a massive property that has tons of activities for all ages. The beds were comfortable And the restaurants and shops are pretty entertaining. Each is equipped with cable TV, a coffee maker and a laptop safe box. Alexander, 3-night family . Details. The hotel was decorated with the season /Fall. See 5,246 traveller reviews, 3,744 candid photos, and great deals for Gaylord Texan Resort & Convention Center, ranked #17 of 21 hotels in Grapevine and rated 4 of 5 at Tripadvisor. Limited availability and subject to blackout dates. Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. Gaylord Texan. We live in the area and have been excited to stay at the resort for a very long time. While there are plenty of family-friendly activities happening during the Christmas season at the Gaylord Texan, there are also some events for just adults. More than 2.5 months after my credit card was incorrectly charged, I have still not been given this money back, and I have spent several hours on the phone with Gaylord representatives who acknowledge the money was improperly charged but who can't seem to simply return this money to me, Dear rkstewart13, Thank you for taking the time to give us a review; we appreciate your honest feedback. Please see our partners for more details. 817-778-1000. Prices for cribs and extra beds aren't included in the total price. The lady who checked us in took our parking ticket, and we had to turn our room cards in to check out. Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Staff: Friendly and courteous. Please see our partners for more details. Grapevine, TX. Every room features high-speed wireless Internet access, two phones, in-room coffee service, refrigerators, irons and ironing boards. Justin Mason Live - Gaylord Texan - Full Band - Headliner: Colt Ford, Gaylord Texan Hotel, Grapevine, April 6 2023 | AllEvents.in Make yours extraordinary at Gaylord Texan Resort & Convention Center. Experience hospitality at Texican Court for New Year's Eve and enjoy an evening around the fire pits with live music from 6:00 pm - 12:30 am and a champagne toast at midnight at Two Mules Cantina <<< book here. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. A huge negative was people talked loudly and echoed until at least 3am in the atrium. It kept me up all night. We do have conjoining rooms that are available for guests stay. The Gaylords Paradise Springs pool resort features a lazy river, walk-in beach and a poolside bar and grill. The only real negative is everything you do in your room/bathroom can be heard in the hall. Our Atrium View guest rooms offer stunning views of our one-of-a-kind atriums. Also, the hotel is located in Grapevine, minutes from DFW airport and the rental car garage, and with easy access to shopping in Plano and the rodeo in Fort Worth. Additional charges may apply. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache Spa 50-minute Signature Pro-Collagen Facial, or Relache Spa 80-minute Seasonal Manicure and Pedicure. It is a very long walk from our room, 9470, to the convention center and lobby. The menu selections were varied and very tasty and the service was over-the-top spectacular - they went so far as to go completely off menu to cater to my strange dietary restrictions and did it with a smile and no condescension. House keeping was good too. Is parking available at Gaylord Texan Resort & Convention Center? I was told my room is not ready and that check in is at 4pm. The Gaylord Texan is 4 km from downtown Grapevine. more. The atrium was very beautiful. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. You can sort and/or filter them by time of year, review score, and more. The room block at the Gaylord Texan is currently sold out. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. Thanks! There are more places to choose from in the, gaylord texan hotel grapevine, gaylord texan resort and convention center, gaylord texas resort, gaylord texas hotel, the gaylord texan, gaylord texan grapevine, gaylord texan resort convention center, gaylord grapevine, Frequently Asked Questions about Gaylord Texan Resort & Convention Center. Respect the privacy of others. By far the most expensive option but I found it to be worth every penny. So, just because you purchase a room and plan to eat within the resort, you might find yourself having to leave my family did for dinner. CampusEnergy2023 Host Hotel. The room was not ready until almost 4:30pm. Tickets | The Heist Escape Room | Gaylord Texan Tickets. Room Amenities Gaylord Texan Resort & Convention Center offers 1814 accommodations with laptop-compatible safes and coffee/tea makers. 1501 Gaylord Trail . There are perks to that! I would recommend for corporate venues, weddings, family reunions, outings, any event that you want to be amazing! Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP. The rooms are incredible, clean, well planed and very comfortable. November 11, 2022 - January 1, 2023. The beds were comfortable, check in was quick & easy. The Gaylord is a beautiful place. Ideally, we'd publish every review we get, positive and negative. The parking garage is adjacent to the resort. The pool water was pleasantly warm! I am a sales leader for Gaylord Pacific Resort & Convention Center who is passionate about supporting my team in assisting corporations and associations accomplish their business objectives . Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009 With so many great options for dining and entertainment in downtown Grapevine, honestly, I'd get a cheaper hotel and just spend the evening downtown next time. There is shopping too. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. HOTEL: BEAUTIFUL. I didnt see people. This is the version of our website addressed to speakers of English in United Kingdom. Guests submit their subscores and their overall scores independently theres no direct link between them. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Please see our partners for more details. Starts From $24 / person. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Due to its popularity it pays to book ahead, which we did in August. Hotel chain/brand: Washing their hands, talking, opening a jar (or something) in the bathroom. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I found the room to be very comfortable. CampusEnergy2023 will be held at Grapevine's premier resort, The Gaylord Texan Resort and Convention Center located on the shores of the majestic Lake Grapevine. It was like bath water but the chlorine level was intense. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. You deserve to go have a fun and memorable time. Gaylord Opryland . It was the loudest hotel I've ever been to. It is very big and very confusing, take a picture of . The Heist Escape Room. Please be aware that the Brunch Buffet in the Riverwalk Cantina is NOT a guarantee and only available based on occupancy. Does Gaylord Texan Resort & Convention Center offer any business services? (Max: 8 total guests/room) -1 + Children (Max: 8 total guests/room) -0 + AGE OF CHILDREN (REQUIRED) Done.

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