Which among the two has more payment options and offers tickets at rather cheaper prices? This is my first time selling on Stubhub. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. The Official Top 5 Review team is dedicated to testing and researching the top products available for many different industries. * Confirm your ticket transfer. Register yourself with a StubHub account. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. Select the seats and have a look at all the other important details. Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. You can buy tickets online over the website,. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. Swift will perform more . See all 12 articles. This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. He was quite clearly underprepared for just how much the American people hate online ticket retailers, and how dedicated they would be to slipping their vitriol into the proceedings. For more information, please see our StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. This does not cost you any more money. Yes Co-authors are Sarah Moshary of the University of Chicago; Kane Sweeney, former head of data science for StubHub and now of health-tech startup Mindstrong; and Thomas Blake, an economist and data scientist now with Amazon. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. On the landing page, you will witness a big white box through which you can start searching for events directly. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. There are a lot of differences between StubHub and Ticketmaster. Google Pay. There are exceptions for US Open matches and MLB games. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. Resold tickets are priced by the individual seller. and our The prices are set by the event organizers and original sellers, and the website does not allow negotiations. Specify the number of tickets you want to pay for. Sign up for the In most cases, tickets arent issued until 24 hours before the event. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. Deals for hot tickets, you're virtually not going to find one. Nearly every ticket will have a convenience fee added for doing business through this service. Bundle up and save on concerts, live shows,. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Sorry we couldn't be helpful. Depending on the venue, StubHub can show you a map of where each ticket's seat is. "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. ViralTalky's team of content writers regularly helps write high quality content. Ticketmaster wont let me transfer tickets. With the standard-priced tickets sold by the venues or other event promoters themselves, the venue is the one who sets the price. Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. (Meanwhile his employees make an average of around $24,000 a year). Tickets can be delivered to your home by mail. Sat, 17 Jun 2023 | "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. All rights reserved. You can't see the total number of tickets available for any given event, which means that venues might sell out if you wait to make your purchase. Monday - Friday, 10:00 a.m. - 4:00 p.m. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Economic theory has pretty clear predictions on how hiding mandatory fees makes consumers buy more, and prior work hinted at the kind of behavioral biases that we were likely to see, Tadelis said. They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. A Division of NBCUniversal. The findings raise questions for whether consumers have a right to full price disclosure up front. . Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. I'm confused. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. You will enter your community username and new password and done! Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Due to the high demand for tickets, the prices can rise to seven skies. FanProtect service helps find replacement tickets if something goes amiss. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. Even for the buyer, searching and doing other movements on their website comes without any charges. However, few studies had examined this question at such a scale.. As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. Since the pandemic, he's seen a "gargantuan amount, an absurd, crazy amount" of fraud through Facebook and other platforms. He encourages fans who buy tickets this way to click on the social-media profile in question and look for potential red flags, such as very few prior posts, which signals the account was likely just created. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. Please help! Tickets for concerts and sporting events. You can now buy a fraction of a house. If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. It allows you to sell the tickets and transfer them to a new owner. Previously, it was known as the largest secondary ticket marketplace in America. [2022], SeatGeek vs Vivid Seats: Which Is Right For You? Tickets for Swift's show at MetLife Stadium in East Rutherford, New Jersey on May 26 are listed for as much as $21,600 each on ticket resale site StubHub. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study, Tadelis said. Ticketmaster should be able to confirm this for you. Or maybe at least know why all of a sudden I cant transfer tickets. Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. Garth Brooks Background. On the homepage of its website, you can search for the event you are looking for. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Sat, 17 Jun 2023, 17:00. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". Thank you! Tickets are 100% guaranteed by FanProtect. newsletter. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). And it may not be clear how to differentiate the two groups. In addition to that, itll also charge an order processing fee. Did you find it helpful? More from Personal Finance:Why egg prices are surging but chicken prices are falling3 steps to take if you lose your jobThe top 10 most-regretted college majors. Press question mark to learn the rest of the keyboard shortcuts. If you make a purchase through any links on this website, we may get a commission. The prices and their ranges will depend on every event you have chosen. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than. Stocksy. The standard ticket fees through Ticketmaster may include: These can quickly drive up the base price of a ticket. New Shows Announced in the U.S.! The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. This is not a heartwarming success story. With StubHub, "The StubHub Promise" guarantees a refund if you were sold a fraudulent ticket. Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. Ticketmaster is an entertainment entity from America that offers sales and distribution services in many parts of the world. 3. However, you can not neglect how good Ticketmaster is at her work. If available, select the ticket (s) you want to sell and click Continue. If there are tickets you can afford, buy . StubHubs website is very convenient to use. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. Ive sold a couple pairs of tickets on Stubhub and want to transfer them to the buyer. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. So, it is considered the best competition in front of Ticketmaster. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Home; Sport; Boxing; Goodwin Promotions; A Night of Professional Championship Boxing - Fight Night 17. Note: you can edit the price you have entered or you can always delete your listing. Re: Can I sell tickets from Ticketmaster non eligible for resale? Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? Season Ticket Memberships. You can transfer as many tickets as you like. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. The guide from the brand will help you list your ticket on the website. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. Support our mission, and make a gift today. Alex Murdaugh sentenced to two life terms for murdering his wife and son. And Ticketmaster is regularly referred to as one of the most-hated companies in America its the largest online ticket seller by far and has been under monopoly scrutiny since its 2010 merger with Live Nation, the countrys largest promotion and venue company. How do I sell my tickets on the Ticket Exchange? Why can't I sell my tickets through my Ticketmaster account? Third-party ticket sites are your best bet if you didn't get in. The Customer support services are open on all days but they have a certain time range they need to be reached out within. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. Do you ever wish that online ticket booking was less expensive? [2022], Ticketmaster vs Ticketek: Which Is Best For You? Obviously, were used to paying fees anytime we buy tickets online. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. Not because they were considered predatorily high, or the product of an old-school monopoly getting away with whatever business practices it likes. We are changing the way you register and sign-in to the StubHub Community. You can also contribute via. "A broker is fishing to see what they can get," Cobb said. Because of Ticketmaster's more flexible returns policy, this is the service you'll want to use if you think you might change your mind about an event later. Doing so will bring you to the primary seller's page. The ticket, which supposedly cost $250, would actually be $300.75 after fees in other words, 20 percent of the tickets face value was tacked on in the form of itemized fees with confusing names. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. As this price comparison shows, both services have a wide variety of seats available and are usually . Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. Ticketmaster has available refunds should the event be rescheduled, postponed, or cancelled. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. In case you were thinking if the website allows negotiation, they do not. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. Selling the ticket on StubHub is a quick and easy process. Choose from the events list or search for the event through the search bar you wish to attend. A place to discuss and share all matters concerning singer, Lana Del Rey. Its art. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. Having all of this information makes it easier for you to find tickets that match your budget and interest. Whereas for StubHub, the case is different and they have a wide range of limitations allowing fewer people to return empty-handed. Great, but HOW?? Tap Transfer. Not looking for Taylor Swift? You are not required to use the same device you used to book the tickets. However, each of the services comes with its own distinct advantages. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. You can try reaching out to Ticketmaster and see why the tickets are greyed out. We do the research and testing so that you don't have to! Anyone know how I can contact customer support for Ticketmaster? Meanwhile, the tickets soared on the resale market topping $10,000 in some cases via ticket sites like StubHub. It allows you to become the original seller or the reseller by following a few easy steps and rules. Their automated email is useless and they have not got back to me. All Rights Reserved. The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. Overview of Ticketmaster and Stubhub Shared Features Primary ticket dealers and resellers for events. Not every ticket includes a facility charge. We want to hear from you. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. [deleted] 4 yr. ago TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Office Hours. "Deals for hot tickets, you're virtually not going to find one," said Andrew Farwell, vice president of Outback Presents, an independent concert promoter based in Nashville. The 2023 tour, which has 52 dates so far, sold more than 2 million tickets that day a single-day record. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. "Many more fans will now have. How can I transfer them? In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. Nothing was even on the table. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. By submitting your email, you agree to our, How ticket fees got so bad, and why they wont get better, This story is part of a group of stories called, Hailey Bieber, Selena Gomez, and the Easter egg-ification of the Hollywood feud, The Supreme Court signals that a terrifying attack on voting rights will vanish for now, Take a mental break with the newest Vox crossword. Tickets are 100% guaranteed by FanProtect. To the statement presented in the previous paragraph, StubHub is a better option for one-ticket booking. The website allows you to ask questions from other users in their community and get easier solutions. Now what you can do is sell them to other people on the same platform. Plain and simple, wrote TJ Platt from Arizona. To learn more or opt-out, read our Cookie Policy. Someone in the audience stood up and yelled that they had been listening all day and would like to say something. In 2010, it merged with Live Nation under the name Live Nation Entertainment.. Please consider making a one-time contribution to Vox today. It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. The company's ticket sales are fulfilled digitally or at its two main fulfillment centers located in Charleston, West Virginia, and Pharr, Texas . Each week, we explore unique solutions to some of the world's biggest problems. We may earn small commission from the products mentioned in this post. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. This shafting of consumers fed one of the largest CEO pay packages recorded in 2017. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. Ability to get tickets without visiting box offices in person. Why are tickets available on Stubhub but not Ticketmaster? No one else can do that. If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. The fees are a gouge. By using the service's Fan Codes and Coupon Codes, you can save a chunk off your total order. Should you. It's likely that even legitimate Taylor Swift tickets bought on the secondary market will see prices fall dramatically from the current levels after the initial rush of demand filters out, experts said. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done. Reddit and its partners use cookies and similar technologies to provide you with a better experience. display: none !important; In most cases, tickets aren't issued until 24 hours before the event. When you get to the checkout, you'll be shown the total cost of your order. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Sign into your StubHub account and click the "Sell" button in the top toolbar. Hi! seven seven = .hide-if-no-js { TicketLiquidator. Q&A with David Levine, Nvidia CEO Jensen Huang on inventing new markets, 5th Berkeley Culture Conference focuses on building strong organizations in a post-pandemic world, Management strategy makes a difference in C-section rates, study finds. Alex Murdaugh stands guilty of killing his wife and son. The charges are typically to help vendors invest in and operate in their venues. It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. Heres the Latest Data (Updated for 2023), How Much Artists Make Per Stream on Spotify, Apple Music, Amazon, YouTube, Pandora, More (Updated for 2022), Suga Sells Out Entire US-Based Tour During Ticketmasters First ARMY Member Presale, Glastonbury 2023 Lineup Revealed Elton John, Guns N Roses, Arctic Monkeys & Lizzo Headlining, Ticketmaster Touts SmartQueue Tech for Upcoming Eurovision Song Contest Partnership, Evan Rachel Wood Denies Pressuring Other Marilyn Manson Accuser Into Making False Abuse Claims. Facility charges are determined by the venues. The face value price is the one you see on the website. Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. Create an account to follow your favorite communities and start taking part in conversations. REMINDER: The Tour Organizers will be making 100% of tickets available for purchase during the ARMY MEMBER Presale. Sign up for free newsletters and get more CNBC delivered to your inbox. Select "Tickets" from the drop-down menu. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. Full refunds from participating venues within 72 hours of ticket purchase. To explore this idea, the researchers examined how users clicked around StubHub. Only some of my tickets have sold. Enter the information for your event - including the date, time and venue - then click "Search." 4. Which among the two has an easier user interface and is easy to handle? Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. Not every event will include a delivery fee. Buying tickets on the "secondary market" poses an elevated risk of fraud and/or exorbitant prices for consumers, entertainment-industry experts warned. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been canceled," the site said in a tweet. Complete refunds for cancelled events. All Rights Reserved. Not looking for Taylor Swift? Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. In total, Live Nation and Ticketmaster say that Sterioff assented to these terms more than a dozen times. Earlier this week, StubHub took aim at the aforesaid ticketing-reform proposal from Live Nation, which unveiled its Q4 2022 earnings about a week ago and continues to battle a lawsuit over Drakeo the Rulers backstage murder.

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